Need a custom Dynamics 365 Customer Service assessment?
We're experts in Dynamics 365 and could provide you with an effective implementation plan.
This 2-day Dynamics 365 customer service assessment is held on-site at your facility. The engagement will include meetings with the clients of your Customer Service processes, as well as IT stakeholders.
– Clear visibility into a Dynamics 365 for Customer Service implementation for your business processes.
– Discovery, Analysis, and Migration/Implementation Plan.
– Day 1: Discovery and analysis of the your current Customer Service system environment.
– Day 2: Creation of a detailed plan to highlight overall migration/implementation process, customization, data migration and integration.
VNB assisted a Canadian fitness brand move from a legacy CRM (Maximizer) to Dynamics 365 to improve customer service.VIEW DETAILS
VNB assisted a global manufacturer upgrade its Dynamics CRM 2013 to latest Dynamics 365 Sales to improve sales processes.VIEW DETAILS
March 11, 2021
Microsoft recently held Ignite 2021 conference. In this blog we talk about key announcements specific to Power platform, Azure and Dynamics 365 from the Ignite conference.
February 10, 2021
We discussed in the Part I how we can use Power Automate Desktop to record Windows and Web applications, but also leverage out of box actions such as manipulating Excel documents as part of an end-to-end invoice processing solution. Part II would give you an insight into the capabilities of the AI Builder.
February 18, 2021
In this part 4 of the series of articles on Azure Synapse Analytics, we will take a detailed look at the predictive analytics capabilities of Synapse. Predictive analytics is a modeling technique of using statistical algorithms and machine learning (ML) techniques to ascertain future outcomes, based on the historical data.