A global leader in the design, production and marketing of award-winning fitness equipment. In their 40 years of business, they have grown tremendously in the ever-evolving fitness market. Based overseas, they are Asia’s largest, the world’s third-largest and one of the industry’s fastest growing fitness equipment manufacturers.
After using Dynamics CRM 2013 for nearly 5 years customer started to explore the market for a more modern sales solution that was mobile friendly. Customer needed a partner that could assist them with all phases of this upgrade including training for the sales professional.
Having worked with VNB in past Customer selected VNB as a partner to take on this key project. VNB team collaborated with customer stakeholders in evaluating some of the top sales solutions in the market. After a thorough, vetting process Dynamics 365 for Sales was chosen as the platform for this key initiative. VNB team followed an agile template for this upgrade, which included: - Setting up of a new Dynamics 365 for Sales instance with roles and privileges. - Migration of customization's and add-ins from old CRM to the new sales solution. - Creation of data mappings between two systems and migration of the data from existing database to new Dynamics 365 for Sales. - Re-configuration of the integration points between the new systems and other line of business systems. - Setting up of reports and dashboards using PowerBI
VNB assisted a Canadian fitness brand move from a legacy CRM (Maximizer) to Dynamics 365 to improve customer service.
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