Preventive Maintenance Company Revolutionized their Service Delivery with a Model-Driven Power Platform App

After a comprehensive analysis of the customer's environment, VNB Apps and Integration team suggested Microsoft Power Apps for data entry, with Canvas and Model-Driven Apps as the front-end tools and Microsoft Dataverse for data storage. VNB's innovative solution harnessed the power of the Power Platform to address the customer's specific needs. To accommodate the requirement for offline data entry in remote locations, the team utilized the platform's out-of-the-box capabilities. A mobile app was developed to empower field engineers, enabling them to record maintenance activities, track the status of services, and capture essential information even in areas with limited or no internet connectivity. Key features of the app included in-app calling, photo/image capture, location tracking, and the ability to assign multiple engineers to the same task. For back-office operations, VNB created a model-driven Power Platform app. This app allowed the back-office team to efficiently manage preventive maintenance inspections (PMIs), assign tasks to employees, and input location, equipment, and service checklist details. To streamline reporting, we developed a Power Automate flow that automatically generated detailed PDF reports, providing a comprehensive overview of the services performed by each employee, the equipment involved, and the location.