Dynamics 365 Service – 2-Day Assessment

An evaluation of your current Dynamics 365 Customer Service processes that results in a detailed plan for implementation and deployment.

This 2-day Dynamics 365 customer service assessment is held on-site at your facility. The engagement will include meetings with the clients of your Customer Service processes, as well as IT stakeholders.

Deliverables

  • Clear visibility into Dynamics 365 for Customer Service implementation for your business processes.
  • Discovery, Analysis, and Migration/Implementation Plan.

Agenda

Day 1
Discovery and analysis of your current Customer Service system environment.

Day 2
Creation of a detailed plan to highlight overall migration/implementation process, customization, data migration and integration.

Our Customer Stories

Power and Utilities Organization Consolidate Multiple CRMs to Target New Markets

VNB Consulting assisted a Power and Utilities organization to consolidate multiple CRMs into a single Dynamics 365 CE environment

VIEW DETAILS
dynamics 365 customer engagement plan solution vnb consulting

Migration From A Legacy CRM (Maximizer) To Dynamics 365 Services For A Fitness Brand In Canada

VNB Consulting assisted a Canadian fitness brand move from a legacy CRM (Maximizer) to Dynamics 365

VIEW DETAILS

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Need a custom Dynamics 365 For Service assessment?

We're experts in Dynamics 365 and could provide you with an effective implementation plan.

Work With Us

An evaluation of your current Dynamics 365 Customer Service processes that results in a detailed plan for implementation and deployment.

This 2-day Dynamics 365 customer service assessment is held on-site at your facility. The engagement will include meetings with the clients of your Customer Service processes, as well as IT stakeholders.

Deliverables

  • Clear visibility into Dynamics 365 for Customer Service implementation for your business processes.
  • Discovery, Analysis, and Migration/Implementation Plan.

Agenda

Day 1
Discovery and analysis of your current Customer Service system environment.

Day 2
Creation of a detailed plan to highlight overall migration/implementation process, customization, data migration and integration.

Our Customer Stories

Power and Utilities Organization Consolidate Multiple CRMs to Target New Markets

VNB Consulting assisted a Power and Utilities organization to consolidate multiple CRMs into a single Dynamics 365 CE environment

VIEW DETAILS
dynamics 365 customer engagement plan solution vnb consulting

Migration From A Legacy CRM (Maximizer) To Dynamics 365 Services For A Fitness Brand In Canada

VNB Consulting assisted a Canadian fitness brand move from a legacy CRM (Maximizer) to Dynamics 365

VIEW DETAILS

Latest Posts

VNB Consulting at Microsoft PPCC24 Conference, Las Vegas

September 24, 2024

Power Platform Conference 2024: Highlights & Key Takeaways

Hey Power Platform enthusiasts! We’re still buzzing from the electrifying Power Platform Community Conference (PPCC) in Vegas. It was a week overflowing with groundbreaking announcements, all centered around Power Platform and the transformative power of AI. Buckle up, because we’re about to dive into a treasure of updates that will supercharge your automation game! This

Power Platform Community Conference Banner

September 6, 2024

Power Platform Community Conference 2024 #PPCC24

VNB is returning to the Power Platform Community Conference #PPCC24 as an exhibitor for the third time in a row!

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June 1, 2024

Microsoft Build 2024: A Look at the Important Announcements

Let’s dive deeper and explore the key takeaways from Microsoft Build 2024! We’ll cover the key updates to Microsoft Copilot Studio and Power Platform in this blog.

Need a custom Dynamics 365 For Service assessment?

We're experts in Dynamics 365 and could provide you with an effective implementation plan.

Work With Us